Effective Date: 19th January 2025
Welcome to SLMARKETING (slmarketing360), a provider of digital marketing services tailored to real estate agents. By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions. These terms govern your use of our website, services, and any content, information, or materials provided through our site. Please read these terms carefully before using our services.
If you do not agree with these terms and conditions, you must not use our website or services.
1. Definitions
- “We,” “us,” or “our” refers to SLMARKETING, the business providing digital marketing services.
- “You” or “your” refers to the user or client of our website or services.
- “Services” refers to the digital marketing services we offer, including but not limited to, online advertising, SEO, social media marketing, and other real estate-focused marketing strategies.
- “Website” refers to the website located at slmarketing360 and all content and services available through this site.
2. Acceptance of Terms
By accessing or using our website, purchasing our services, or communicating with us, you agree to comply with these Terms and Conditions, as well as our Privacy Policy. These terms apply to all visitors, users, and clients of the website.
3. Eligibility
To use our website and services, you must be at least 18 years old or the legal age of majority in your jurisdiction. By using our website and services, you represent and warrant that you are of legal age to form a binding contract.
4. Services Provided
SLMARKETING offers digital marketing services for real estate agents. These services may include, but are not limited to:
- Website optimization (SEO)
- Pay-per-click advertising (PPC)
- Social media marketing (Facebook, Instagram, LinkedIn, etc.)
- Content creation
- Email marketing
- Lead generation and management
- Marketing consultation and strategy
We may, at our sole discretion, modify or discontinue any part of our services. We will notify clients of any significant changes, and you may choose to terminate your contract if you do not agree with the changes.
5. Use of Our Website and Services
You agree to use our website and services only for lawful purposes. You must not use our website or services:
- In any way that violates applicable local, national, or international laws or regulations.
- To transmit any harmful or malicious content (such as viruses or malware) that could damage, disable, or impair the website.
- To impersonate or attempt to impersonate another person or entity, including misrepresenting your affiliation with any person or entity.
- For any unauthorized commercial purposes or to solicit clients outside the scope of our agreed services.
We reserve the right to terminate or suspend your access to our website and services if we believe you have violated these terms.
6. Payment Terms
- All fees for our digital marketing services are specified in the service agreement or on the invoice you receive. Payment terms and schedules will be outlined in each specific contract or service agreement.
- Payments are due as specified in your service agreement or invoice. Late payments may be subject to additional charges or suspension of services until payment is made.
- We reserve the right to modify our pricing at any time, but such changes will not affect existing contracts until the renewal or next payment cycle.
7. Intellectual Property
- All content on the website, including text, images, logos, trademarks, designs, and software, is the property of SLMARKETING or its licensors and is protected by copyright, trademark, and other intellectual property laws.
- You may not copy, distribute, or use any part of our website or services without our express written consent.
- Any materials, feedback, or suggestions you provide to us related to our services or website become our property, and we may use them as we see fit.
8. Client Responsibilities
- You agree to provide accurate, current, and complete information necessary for us to perform the services. This includes, but is not limited to, your business details, access to online platforms, and any other information we may need to execute marketing strategies.
- You must promptly inform us of any changes to your business or marketing goals that may affect the scope or execution of our services.
- You are responsible for the content you provide to us, ensuring it complies with all relevant laws and regulations (such as intellectual property rights and advertising regulations).
9. Limitation of Liability
- Our liability to you for any damages or loss arising out of or in connection with these terms or the use of our services shall be limited to the total amount you have paid for the service at issue.
- We are not liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of revenue, loss of data, or interruption of business, arising from the use or inability to use our website or services.
10. No Guarantee of Results
While we strive to provide effective digital marketing solutions, we do not guarantee specific results, such as increased website traffic, sales, or leads. Marketing outcomes depend on various factors, including market conditions, competition, and customer behavior, which are beyond our control.
11. Privacy and Data Protection
Your use of our website and services is subject to our Privacy Policy. By using our services, you consent to the collection, storage, and use of your personal data as described in the Privacy Policy. We are committed to protecting your privacy and handling your data responsibly in accordance with applicable data protection laws, including the GDPR.
12. Confidentiality
Both parties agree to maintain the confidentiality of any confidential or proprietary information shared during the course of providing and receiving services. This includes, but is not limited to, marketing strategies, business plans, and any personal or financial information disclosed.
13. Termination
- Either party may terminate a service agreement with written notice if the other party materially breaches the terms and fails to remedy the breach within a reasonable period.
- We may suspend or terminate access to our website and services if we believe you have violated these Terms and Conditions or for any other reason at our sole discretion.
Upon termination, you will be required to pay any outstanding fees for services rendered up to the date of termination.
14. Indemnity
You agree to indemnify, defend, and hold harmless SLMARKETING, its affiliates, officers, employees, agents, and representatives from any claim, liability, loss, damage, or expense (including legal fees) arising out of or in connection with your use of the website, services, or any breach of these Terms and Conditions.
15. Dispute Resolution
Any disputes arising from or related to these Terms and Conditions or your use of our website or services will be resolved through negotiation or mediation in good faith. If the dispute cannot be resolved amicably, it will be governed by the laws of Namibia, and any legal proceedings will take place in the courts of Windhoek, Namibia.
16. Changes to Terms and Conditions
We may update these Terms and Conditions from time to time to reflect changes in our services, legal obligations, or business practices. We will notify you of any significant changes and post the updated terms on our website. Your continued use of our website and services after such changes indicates your acceptance of the updated terms.
17. Force Majeure
SLMARKETING is not liable for any failure to perform or delay in performance of its obligations under these Terms and Conditions if such failure or delay is caused by events beyond our reasonable control, including but not limited to natural disasters, government actions, labor strikes, or internet service interruptions.
18. Severability
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.
19. Entire Agreement
These Terms and Conditions, together with our Privacy Policy and any other documents referenced herein, constitute the entire agreement between you and SLMARKETING regarding the use of our website and services.
Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
- Email: [email protected]
- Address: Otjomuise Malmo 2046, Windhoek, Namibia
Thank you for choosing SLMARKETING for your digital marketing needs. We look forward to helping you grow your real estate business!